How do I get help fast?

Most questions are answered in the FAQ. For account, billing or technical issues, email support@evisitrx.ca and we'll reply within about one business day.

How do I change the language?

Use the FR / EN toggle in the header to switch between English and French on any page.

Support centre

How can we help?

Find quick answers, manage your visit, and reach our team. For care, start a visit; for emergencies, call 911.

Getting started

New to eVisitRx? See how to register, what to have ready, and how a visit works.

See how it works

Booking & wait times

How booking works, how we text you when a provider is ready, and what to do on busy days.

Before you book

Billing & payment

Questions about the $80 flat fee, receipts, or the 2026 coverage change.

See pricing

What we treat

Not sure if your concern fits? Check the conditions we handle online — or use the symptom finder.

Conditions we treat

Privacy & security

How your health information is protected, and your rights.

Privacy & Terms

Still need help?

Reach our team by email and we'll get back to you, usually within one business day.

Accessibility & language. Use the accessibility button (bottom-left of any page) for a colour-friendly mode, larger text, higher contrast and reduced motion. eVisitRx is fully bilingual — switch between English and Français anytime using the language toggle in the header.

Medical emergency?

Support is for help with the service — not medical advice. For chest pain, trouble breathing, severe bleeding, or thoughts of self-harm, call 911 or go to the Emergency Department.

Ready when you are

Refill a prescription or get a medical note from a New Brunswick nurse practitioner. Flat $80, no clinic visit. Available across New Brunswick.

Start a request See how it works